Supported day-to-day operations across multiple small business activities, assisting with coordination of ongoing design, content, and client-facing workstreams

Produced design mockups and visual materials aligned with customer requirements, incorporating feedback into iterative revisions

Assisted with multilingual communication and translation tasks to support client interactions and clarify projectrequirements where needed

Coordinated logistics for photography sessions, including scheduling, preparation of materials, and on-sitesupport for content production

Contributed to outreach and administrative tasks across concurrent projects, helping maintain workflow continuity and task prioritisation

Led end-to-end delivery of illustration projects for international clients, managing both project coordinationand creative production from brief through to final delivery

Owned project planning, scheduling, and task breakdown across multiple concurrent projects, prioritisingworkload based on deadlines, scope, and revision cycles

Gathered and managed client requirements, translating feedback into structured iteration cycles while maintaining alignment on scope and deliverables

Acted as primary point of contact for clients, managing communication, expectations, and change requests throughout project lifecycles

Used project management tools (Trello, Notion, Microsoft Project) to track progress, organise workflows, and coordinate delivery timelines

Designed and managed an online portfolio ecosystem (website and social platforms), supporting client acquisition, project visibility, and communication of completed deliverables

Participated in an international Erasmus placement within a structured organisational environment in Japan, gaining exposure to cross-cultural communication and operational coordination

Identified opportunities to improve internal communication processes, including planning English language support sessions for staff and developing an implementation plan

Supported the review and correction of translated hotel materials, highlighting inaccuracies in machine-translated content and contributing to improved clarity of operational documentation. Leading to 64% of the branch's day-to-day material being corrected.

Engaged in formal presentations and structured discussions with senior management across three evaluationpoints (initial briefing, mid-placement review, final assessment)

Maintained daily structured logs documenting observations, communication challenges, and workflow reflections to support continuous improvement

Managed €35k–€70k monthly sales throughput in a high-volume retail environment, balancing multiplecustomer flows and prioritising tasks under time pressure

Achieved 45–50% Product Care attach rate by analysing customer needs and adjusting product recommendations to improve conversion outcomes

Monitored personal performance across key KPIs (attach rate, margin, service uptake), using results to adjust approach and improve consistency

Operated within a top-performing national store, developing awareness of benchmarked performance andteam-based targets

Translated customer requirements into appropriate technical solutions, balancing customer needs withcommercial and margin considerations

Developed structured approach to performance tracking, using sales outcomes and KPI feedback to refine decision-making in real time